Knowledge management processes and organisational performance: a systematic review
Knowledge management (KM) is one of the most deliberated topics in strategic management. The most prominent area of discussion is the role of KM in enhancing organisational performance. This paper aims at reviewing empirical literature on the relationship between KM processes and various performance...
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my.utm.971682022-09-23T02:31:06Z http://eprints.utm.my/id/eprint/97168/ Knowledge management processes and organisational performance: a systematic review Abeh, Aondoseer Abu Talib, Noraini Mohammed, Sani HD30.2 Knowledge management Knowledge management (KM) is one of the most deliberated topics in strategic management. The most prominent area of discussion is the role of KM in enhancing organisational performance. This paper aims at reviewing empirical literature on the relationship between KM processes and various performance outcomes to identify key KM processes, research trend and further research path. Following a meticulous evaluation of existing body of literature from specialised databases, 43 published journal articles on knowledge management from 2014 to 2019 were systematically reviewed and evaluated. Empirical studies were sought from a number of databases such as Science Direct, Scopus, JStor, Springer and Emerald Insight. The findings indicate that the application of KM processes significantly influence innovation, business success, competitive advantage, efficiency and other performance outcomes. These significant relationships notwithstanding, there exist opportunities for additional studies to evaluate their impact in other economic sectors and geographical regions. Inderscience Publishers 2021 Article PeerReviewed Abeh, Aondoseer and Abu Talib, Noraini and Mohammed, Sani (2021) Knowledge management processes and organisational performance: a systematic review. International Journal of Knowledge Management Studies, 12 (4). pp. 352-374. ISSN 1743-8268 http://dx.doi.org/10.1504/IJKMS.2021.118346 DOI : 10.1504/IJKMS.2021.118346 |
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HD30.2 Knowledge management Abeh, Aondoseer Abu Talib, Noraini Mohammed, Sani Knowledge management processes and organisational performance: a systematic review |
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Knowledge management (KM) is one of the most deliberated topics in strategic management. The most prominent area of discussion is the role of KM in enhancing organisational performance. This paper aims at reviewing empirical literature on the relationship between KM processes and various performance outcomes to identify key KM processes, research trend and further research path. Following a meticulous evaluation of existing body of literature from specialised databases, 43 published journal articles on knowledge management from 2014 to 2019 were systematically reviewed and evaluated. Empirical studies were sought from a number of databases such as Science Direct, Scopus, JStor, Springer and Emerald Insight. The findings indicate that the application of KM processes significantly influence innovation, business success, competitive advantage, efficiency and other performance outcomes. These significant relationships notwithstanding, there exist opportunities for additional studies to evaluate their impact in other economic sectors and geographical regions. |
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Article |
author |
Abeh, Aondoseer Abu Talib, Noraini Mohammed, Sani |
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Abeh, Aondoseer Abu Talib, Noraini Mohammed, Sani |
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Abeh, Aondoseer |
title |
Knowledge management processes and organisational performance: a systematic review |
title_short |
Knowledge management processes and organisational performance: a systematic review |
title_full |
Knowledge management processes and organisational performance: a systematic review |
title_fullStr |
Knowledge management processes and organisational performance: a systematic review |
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Knowledge management processes and organisational performance: a systematic review |
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knowledge management processes and organisational performance: a systematic review |
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Inderscience Publishers |
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2021 |
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http://eprints.utm.my/id/eprint/97168/ http://dx.doi.org/10.1504/IJKMS.2021.118346 |
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