The sustainability stimulus of Malaysian seaport cluster toward competitive vigilance: The Total Quality Management (TQM) approach

• Main Authors: Othman, Mohamad Rosni, Noralam, Noor Azwa, Jeevan, Jagan, Saadon, Mohd. Saiful Izwaan, Tan, Owee Kowang
• 格式: Article
• 出版: Science Research Society 2021
• 主题: HD28 Management. Industrial Management
• 在线阅读: http://eprints.utm.my/id/eprint/96811/; http://dx.doi.org/10.17762/turcomat.v12i3.983

The quality management is primarily a commercial action, interaction between strategic business components and management practices and supported by seaport users in the seaport cluster. With the progressive approach, a conceptual of seaport quality can be installed into the sea...