Whatsapp and its potential to develop communication skills among university students

• Main Authors: Morsidi, Suraya, Abu Samah, Norazrena, Abdul Rahman, Khairul Anuar, Mohamad Ashari, Zakiah, Jumaat, Nurul Farhana, Abdullah, Abdul Halim
• Format: Article
• Language: English
• Published: International Association of Online Engineering 2021
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/id/eprint/96447/1/AbdulHalimAbdullah2021_WhatsAppandItsPotentialtoDevelopCommunicationSkills.pdf; http://eprints.utm.my/id/eprint/96447/; http://dx.doi.org/10.3991/ijim.v15i23.27243

Excellent communication skills among graduates are very crucial for their future and career development. WhatsApp application is seen to have the potential to develop these skills since it has robust functions and features, easy to use, and free. However, there are still issues in implementing this...