E-government adoption: A systematic review in the context of developing nations

• Main Authors: Mustafa, Anas, Ibrahim, Othman, Mohammed, Fathey
• Format: Article
• Language: English
• Published: NOCC 2020
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/id/eprint/93913/1/OthmanIbrahim2020_EGovernmentAdoptionASystematicReview.pdf; http://eprints.utm.my/id/eprint/93913/; http://dx.doi.org/10.5585/iii.v8i1.343

Objective of the Study: This paper reviews the studies of e-government adoption in developing nations to come up with the factors that influence e-government adoption. Methodology/Approach: Secondary data was collected from the findings of other researches. Systematically, two reputable databases; Scopus and IEEE Explore were searched to retrieve studies of e-government adoption in developing nations. Originality/Relevance: Adoption has a key role in the successful implementation of egovernment initiatives in the context of developing nations. However, minimal research has been carried out to explore determinant factors of e-government services adoption among developing nations' citizens. Main Results: The theories and models applied in previous researches were identified. Moreover, the frequency of factors investigated in these studies was identified. The results showed that there are many studies investigated trust as an important factor of egovernment adoption in developing nations, while there are other critical challenges such as security and awareness got less attention. Theoretical/Methodological Contribution: This study results may open for future research based on the gap in theories applied and the factors investigated in the context of developing nations.