Quality of service acceptance in cloud service utilization: an empirical study in Palestinian higher education institutions
Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are review...
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Format: | Article |
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Springer
2020
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Online Access: | http://eprints.utm.my/id/eprint/93729/ http://dx.doi.org/10.1007/s10639-019-09987-z |
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