Quality of service acceptance in cloud service utilization: an empirical study in Palestinian higher education institutions

Cloud service is an emerging technology in Higher education institutions (HEIs). However, while providing this technology, quality of service (QoS) not given sufficiently important attention especially from the HEIs and decision makers. In this research, previous QoS models and frameworks are review...

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Bibliographic Details
Main Authors: Bsharat, M., Ibrahim, O.
Format: Article
Published: Springer 2020
Subjects:
Online Access:http://eprints.utm.my/id/eprint/93729/
http://dx.doi.org/10.1007/s10639-019-09987-z
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