Maritime transportation quality evaluation for Penang Island, Malaysia

The purpose of this study is to calculate the level of service quality for Penang Island ferry services and to suggest the improvement in order to enhance the Penang Island ferry services. This research paper focuses on the services quality level of ferry transportation crossing between Butterworth...

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Bibliographic Details
Main Authors: Saadon, Mohd. Saiful Izwaan, Salim, Aimi Husna, Othman, Mohamad Rosni, Mohamed Nor, Dina Azleema, Mokhtar, Fahirah Syaliza, Nordind, Norshahrizan, Tan, Owee Kowang, Nordin, Latipah
Format: Article
Published: Innovare Academics Sciences Pvt. Ltd 2020
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Online Access:http://eprints.utm.my/id/eprint/91795/
http://www.jcreview.com/?mno=117321
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