Healthcare practitioner behaviours that influence unsafe use of hospital information systems

This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospi...

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Main Authors: Salahuddin, Lizawati, Ismail, Zuraini, Hashim, Ummi Rabaah, Ismail, Nor Haslinda, Raja Ikram, Raja Rina, Abdul Rahim, Fiza, Hassan, Noor Hafizah
Format: Article
Language:English
Published: SAGE Publications Ltd 2020
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Online Access:http://eprints.utm.my/id/eprint/90790/1/LizawatiSalahuddin2020_HealthcarePractitionerBehavioursthatInfluenceUnsafe.pdf
http://eprints.utm.my/id/eprint/90790/
http://dx.doi.org/10.1177/1460458219833090
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spelling my.utm.907902021-04-30T14:57:21Z http://eprints.utm.my/id/eprint/90790/ Healthcare practitioner behaviours that influence unsafe use of hospital information systems Salahuddin, Lizawati Ismail, Zuraini Hashim, Ummi Rabaah Ismail, Nor Haslinda Raja Ikram, Raja Rina Abdul Rahim, Fiza Hassan, Noor Hafizah QA75 Electronic computers. Computer science T58.6-58.62 Management information systems This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners’ behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care. SAGE Publications Ltd 2020-03-01 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/90790/1/LizawatiSalahuddin2020_HealthcarePractitionerBehavioursthatInfluenceUnsafe.pdf Salahuddin, Lizawati and Ismail, Zuraini and Hashim, Ummi Rabaah and Ismail, Nor Haslinda and Raja Ikram, Raja Rina and Abdul Rahim, Fiza and Hassan, Noor Hafizah (2020) Healthcare practitioner behaviours that influence unsafe use of hospital information systems. Health Informatics Journal, 26 (1). pp. 420-434. ISSN 1460-4582 http://dx.doi.org/10.1177/1460458219833090 DOI:10.1177/1460458219833090
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic QA75 Electronic computers. Computer science
T58.6-58.62 Management information systems
spellingShingle QA75 Electronic computers. Computer science
T58.6-58.62 Management information systems
Salahuddin, Lizawati
Ismail, Zuraini
Hashim, Ummi Rabaah
Ismail, Nor Haslinda
Raja Ikram, Raja Rina
Abdul Rahim, Fiza
Hassan, Noor Hafizah
Healthcare practitioner behaviours that influence unsafe use of hospital information systems
description This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners’ behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care.
format Article
author Salahuddin, Lizawati
Ismail, Zuraini
Hashim, Ummi Rabaah
Ismail, Nor Haslinda
Raja Ikram, Raja Rina
Abdul Rahim, Fiza
Hassan, Noor Hafizah
author_facet Salahuddin, Lizawati
Ismail, Zuraini
Hashim, Ummi Rabaah
Ismail, Nor Haslinda
Raja Ikram, Raja Rina
Abdul Rahim, Fiza
Hassan, Noor Hafizah
author_sort Salahuddin, Lizawati
title Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_short Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_full Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_fullStr Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_full_unstemmed Healthcare practitioner behaviours that influence unsafe use of hospital information systems
title_sort healthcare practitioner behaviours that influence unsafe use of hospital information systems
publisher SAGE Publications Ltd
publishDate 2020
url http://eprints.utm.my/id/eprint/90790/1/LizawatiSalahuddin2020_HealthcarePractitionerBehavioursthatInfluenceUnsafe.pdf
http://eprints.utm.my/id/eprint/90790/
http://dx.doi.org/10.1177/1460458219833090
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score 13.2014675