The relationship between emotional intelligence and affective commitment: an examination of police officers
This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers select...
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Blue Eyes Intelligence Engineering and Sciences Publication
2019
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my.utm.907112021-04-30T14:28:09Z http://eprints.utm.my/id/eprint/90711/ The relationship between emotional intelligence and affective commitment: an examination of police officers Baker, R. Jaaffar, A. H. Sallehuddin, H. Hassan, M. A. Mohamed, R. HD28 Management. Industrial Management This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force. Blue Eyes Intelligence Engineering and Sciences Publication 2019-09 Article PeerReviewed Baker, R. and Jaaffar, A. H. and Sallehuddin, H. and Hassan, M. A. and Mohamed, R. (2019) The relationship between emotional intelligence and affective commitment: an examination of police officers. Page 1 International Journal of Recent Technology and Engineering (IJRTE), 8 (2). ISSN 2277-3878 http://dx.doi.org/10.35940/ijrte.B1138.0982S919 DOI: 10.35940/ijrte.B1138.0982S919 |
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HD28 Management. Industrial Management Baker, R. Jaaffar, A. H. Sallehuddin, H. Hassan, M. A. Mohamed, R. The relationship between emotional intelligence and affective commitment: an examination of police officers |
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This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force. |
format |
Article |
author |
Baker, R. Jaaffar, A. H. Sallehuddin, H. Hassan, M. A. Mohamed, R. |
author_facet |
Baker, R. Jaaffar, A. H. Sallehuddin, H. Hassan, M. A. Mohamed, R. |
author_sort |
Baker, R. |
title |
The relationship between emotional intelligence and affective commitment: an examination of police officers |
title_short |
The relationship between emotional intelligence and affective commitment: an examination of police officers |
title_full |
The relationship between emotional intelligence and affective commitment: an examination of police officers |
title_fullStr |
The relationship between emotional intelligence and affective commitment: an examination of police officers |
title_full_unstemmed |
The relationship between emotional intelligence and affective commitment: an examination of police officers |
title_sort |
relationship between emotional intelligence and affective commitment: an examination of police officers |
publisher |
Blue Eyes Intelligence Engineering and Sciences Publication |
publishDate |
2019 |
url |
http://eprints.utm.my/id/eprint/90711/ http://dx.doi.org/10.35940/ijrte.B1138.0982S919 |
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1698696974584250368 |
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13.18916 |