Factors influencing heavy vehicle drivers’ service performance with safety performance as mediator
Heavy vehicle operators are generally very concerned with high safety performance since frequent road accidents involving heavy vehicle drivers will negatively affect productivity and the overall service performance. The aim of this study is to determine factors that can improve heavy vehicle driver...
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Format: | Thesis |
Language: | English |
Published: |
2016
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Online Access: | http://eprints.utm.my/id/eprint/81624/1/ZamriMiskamPFAB2016.pdf http://eprints.utm.my/id/eprint/81624/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:126021 |
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