The relationship between employee job satisfaction, perceived customer satisfaction, service quality, and profitability in luxury hotels in Kuala Lumpur
The research examined the relationship between employee job satisfaction, perceived customer satisfaction, service quality, and profitability in five hotels in Kuala Lumpur, Malaysia. This research explored the relationship between employee job satisfaction, perceived customer satisfaction, service...
保存先:
| 主要な著者: | , , , |
|---|---|
| フォーマット: | 論文 |
| 出版事項: |
Associated Management Consultants Pvt. Ltd.
2017
|
| 主題: | |
| オンライン･アクセス: | http://eprints.utm.my/id/eprint/80551/ http://dx.doi.org/10.17010/pijom/2017/v10i1/109101 |
| タグ: |
タグ追加
タグなし, このレコードへの初めてのタグを付けませんか!
|