The development of the key performance indicators for school classroom facilities

• Main Authors: Mohd. Yusoff, Nurul Syakima, Sapri, Maimunah, Sipan, Ibrahim, Muhibudin, Masitah
• Format: Article
• Language: English
• Published: Universiti Teknologi Malaysia 2017
• Subjects: HD28 Management. Industrial Management
• Online Access: http://eprints.utm.my/id/eprint/80501/1/NurulSyakimaMohdYusoff2017_TheDevelopmentoftheKeyPerformanceIndicators.pdf; http://eprints.utm.my/id/eprint/80501/; http://www.utm.my/intrest/files/2017/05/17-THE-DEVELOPMENT-OF-THE-KEY-PERFORMANCE-INDICATORS-FOR-SCHOOL-CLASSROOM-FACILITIES.pdf

The performance of facilities in the school environment has an impact on student learning performance. Towards improving the facilities performance, the identification of the relevant indicators for school facilities is necessary. This paper presents the initial study of identifying the Key Performance Indicators (KPIs) for the school classroom facilities. It begins with the identification of the key performance indicators (KPIs) for classroom facilities based on general indicators gathered from the literature review. Apart of discussion on questionnaire development, it discusses the results of the survey. Respondents’ backgrounds, the descriptive analysis results regarding the students’ opinions of classroom facilities, and the KPI ranking for classroom facilities are among the main focus of the analysis. These KPIs could be used as a guide to improve the FM performance in schools. An improvement in FM performance will, in turn, enhance the performance of the facilities provided.