Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
IS0 9001 is a quality system that is fast becoming popular and has also become a taken path of service based industries around the world including the service sector. However, the process of acquiring certification seems to be riddled with problems. A big number of organizations around the world use...
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| Format: | Thesis |
| Language: | English |
| Published: |
2004
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| Online Access: | http://eprints.utm.my/id/eprint/7374/1/MohamadSyakiranMuhammadMFSKSM2004.pdf http://eprints.utm.my/id/eprint/7374/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:62433 |
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