Exploring the system developer’s perspective in implementing the Citizen Relationship Management System (CiRMS) in Malaysian local governments

From the perspective of a system developer, this study presents an in-depth analysis of the Citizenship Relationship Management Systems (CiRMS) implementation process in the Malaysian local governments. The study was motivated by the lack of studies examining the system developr’s perpective in impl...

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Bibliographic Details
Main Authors: Ahmad Bahar, Iza Azura, Bahari, Mahadi, Syed Zainol, Syed Nasirin
Format: Conference or Workshop Item
Published: 2015
Subjects:
Online Access:http://eprints.utm.my/id/eprint/63421/
https://acis2015.unisa.edu.au/
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