APA引文

Ooi, Y. L. (2014). The impacts of e-service quality and e-customer satisfaction on e-customer loyalty in internet banking. American Scientific Publishers.

Chicago Style Citation

Ooi, Yun Leong. The Impacts of E-service Quality and E-customer Satisfaction On E-customer Loyalty in Internet Banking. American Scientific Publishers, 2014.

MLA引文

Ooi, Yun Leong. The Impacts of E-service Quality and E-customer Satisfaction On E-customer Loyalty in Internet Banking. American Scientific Publishers, 2014.

警告：這些引文格式不一定是100％准確.