Website content performance in the tourism industry: a review

This paper discusses the critical content of a tourism website based on the PWTC and eMICA models. The revolution of the digital age has radically changed customer expectations about convenience, speed, price, service, and comparability. To remain competitive in the industry, travel agencies have to...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Long, Choi Sang, Abd. Rashid, Nor Radhiha, Kowang, Tanowee
التنسيق: مقال
اللغة:English
منشور في: American Scientific Publishers 2015
الموضوعات:
الوصول للمادة أونلاين:http://eprints.utm.my/id/eprint/55820/1/SangLongChoi2015_WebsiteContentPerformanceintheTourismIndustry.pdf
http://eprints.utm.my/id/eprint/55820/
http://dx.doi.org/10.1166/asl.2015.5989
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الوصف
الملخص:This paper discusses the critical content of a tourism website based on the PWTC and eMICA models. The revolution of the digital age has radically changed customer expectations about convenience, speed, price, service, and comparability. To remain competitive in the industry, travel agencies have to set up websites with consistently updated information which promotes their services and marketing strategies to their targeted customers.