E-service quality in public academic library

• Main Author: Amirshahi, Zahra Sadat
• Format: Thesis
• Published: 2014
• Subjects: Z Bibliography. Library Science. Information Resources
• Online Access: http://eprints.utm.my/id/eprint/48432/

This study investigates the level of e-service quality in the public academic library. In some of the organizations the electronic based production is important such as universities that the future of electronic libraries plays an essential role. The libraries require using internet environment to o...