Business process reengineering in SMEs (case study at Alsultan Company)

The purpose of this study is to apply the most appropriate business process reengineering (BPR) methodology in reducing cost, shortening the processes time and enhancing the customer satisfaction for SMEs (small medium enterprises). Comparison of eight BPR methodologies has been conducted in order t...

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Bibliographic Details
Main Author: Ali Bagaber, Abdullah Ahmed
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/48013/25/AbdullahAhmedAliBagaberMFC2014.pdf
http://eprints.utm.my/id/eprint/48013/
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