The impact of workplace bullying on work performance

This study is concerned with investigating the relationship among workplace bullying, employees’ work performance. Workplace bullying will measured by NAQ-R: Einarsen & Hoel, (2001) with variances person related bullying and work related bullying. Data was collected from 217 employees in an orga...

Full description

Saved in:
Bibliographic Details
Main Authors: Yahaya, Azizi, Tan, Chui Ing, Goh, Mo Lee, Yahaya, Noordin, Boon, Yusof, Hashim, Shahrin, Taat, Suhaila
Format: Article
Published: 2012
Subjects:
Online Access:http://eprints.utm.my/id/eprint/47623/
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This study is concerned with investigating the relationship among workplace bullying, employees’ work performance. Workplace bullying will measured by NAQ-R: Einarsen & Hoel, (2001) with variances person related bullying and work related bullying. Data was collected from 217 employees in an organization to complete the objectives of the study. The reliability test for workplace bullying was .923 and work performance was 0.836. The data analysis by SPSS 16.0 revealed that there was positive significant relationship between workplace bullying (r = .513) and towards work performance. The independent-samples t-test was revealed that there were significant differences between workplace bullying and work performance between local and foreign employees. The result showed t (n = 217) = -1.022, p = 0.05. Multiple regression showed there was contribution for the variables such as person related bullying towards work performance. The results showed that the three predictor factors accounted 51.4% increase in change criterion (work performance). The study also found that the person related bullying was predicted as a strong contributor toward work performance. A predictor model was constructed via analysis of multiple regression analysis (stepwise). Several recommendations were presented to manufacturing, managers and leaders that some further plans can be carried out in order to develop quality environment for the employees to produce a good work performance.