Customer relationship management in small and medium sized hotels
Applying some “beneficial technologies” on “small and medium enterprises (SMEs)” will have crucial benefits in the structure of these enterprises. For this paper, CRM would be as the technology and SMEs would be the small and medium sized hotels. Among all SMEs, CRM works so well especially in hotel...
Saved in:
Main Authors: | , , |
---|---|
格式: | Article |
出版: |
2012
|
主題: | |
在線閱讀: | http://eprints.utm.my/id/eprint/46762/ http://dx.doi.org/10.1201/b12752-51 |
標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|