Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry
Scientific research requires data collection instrument that is valid and reliable. This paper describes the framework and operationalization of the variables before outlining the process of developing the instrument to assess the impact of operational complexity (OC) on quality management (QM) prac...
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my.utm.374982017-09-25T07:29:17Z http://eprints.utm.my/id/eprint/37498/ Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry Abdullah, Nasuha Lee Jamaludin, Khairur Rijal Abdul Talib, Hayati @ Habibah HD28 Management. Industrial Management Scientific research requires data collection instrument that is valid and reliable. This paper describes the framework and operationalization of the variables before outlining the process of developing the instrument to assess the impact of operational complexity (OC) on quality management (QM) practices – performance relationships in Malaysia’s Electrical and Electronics (E&E) manufacturing industry. It outlined the steps taken in developing the questionnaire and highlighted issues of common method bias, reliability and validity of the instrument, pretest method and sample size. The pretest result is then discussed. The paper concluded that pretesting is the most important stage and personal interviews are especially effective in detecting ambiguity in the instrument. Pilot run is necessary to test the data analysis procedure and to get the feel of the response rate. 2013 Conference or Workshop Item PeerReviewed Abdullah, Nasuha Lee and Jamaludin, Khairur Rijal and Abdul Talib, Hayati @ Habibah (2013) Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry. In: 4th International Graduate Conference on Engineering,Science and Humanity 2013. |
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HD28 Management. Industrial Management Abdullah, Nasuha Lee Jamaludin, Khairur Rijal Abdul Talib, Hayati @ Habibah Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
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Scientific research requires data collection instrument that is valid and reliable. This paper describes the framework and operationalization of the variables before outlining the process of developing the instrument to assess the impact of operational complexity (OC) on quality management (QM) practices – performance relationships in Malaysia’s Electrical and Electronics (E&E) manufacturing industry. It outlined the steps taken in developing the questionnaire and highlighted issues of common method bias, reliability and validity of the instrument, pretest method and sample size. The pretest result is then discussed. The paper concluded that pretesting is the most important stage and personal interviews are especially effective in detecting ambiguity in the instrument. Pilot run is necessary to test the data analysis procedure and to get the feel of the response rate. |
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Conference or Workshop Item |
author |
Abdullah, Nasuha Lee Jamaludin, Khairur Rijal Abdul Talib, Hayati @ Habibah |
author_facet |
Abdullah, Nasuha Lee Jamaludin, Khairur Rijal Abdul Talib, Hayati @ Habibah |
author_sort |
Abdullah, Nasuha Lee |
title |
Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
title_short |
Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
title_full |
Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
title_fullStr |
Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
title_full_unstemmed |
Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
title_sort |
assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry |
publishDate |
2013 |
url |
http://eprints.utm.my/id/eprint/37498/ |
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1643650127525576704 |
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13.154905 |