Comparative study of TQM practices between Japanese and non-Japanese companies: proposed conceptual framework
In todays highly competitive market, the demand for quality is a critical factor for organization to survive in the ever-expanding global marketplace. The concept of total quality management (TQM) has been developed as a result of intense global competition. Japanese companies have had superior achi...
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Main Authors: | Mohmad Zakwan, Norhayati, Ahmad, Mohd. Fauzi, Jusoh, Ahmad, Mohd. Yusof, Shari |
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Format: | Conference or Workshop Item |
Published: |
2013
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/37382/ http://dx.doi.org/10.4028/www.scientific.net/AMR.903.371 |
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