Comparative study of TQM practices between Japanese and non-Japanese companies: proposed conceptual framework

In todays highly competitive market, the demand for quality is a critical factor for organization to survive in the ever-expanding global marketplace. The concept of total quality management (TQM) has been developed as a result of intense global competition. Japanese companies have had superior achi...

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Bibliographic Details
Main Authors: Mohmad Zakwan, Norhayati, Ahmad, Mohd. Fauzi, Jusoh, Ahmad, Mohd. Yusof, Shari
Format: Conference or Workshop Item
Published: 2013
Subjects:
Online Access:http://eprints.utm.my/id/eprint/37382/
http://dx.doi.org/10.4028/www.scientific.net/AMR.903.371
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