Improving the documentation of user’s requirements for e-service systems using service responsibility tables
Popularity of the internet has caused an increase in the demand and usage of e-service systems. E-Service is defined as acts or performances that are delivered through electronic devices and networks to help people complete tasks, solve problems, or conduct transactions. The nature of e-service pose...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2013
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/35860/5/IbrahimSalihuAnkaMFSKSM2013.pdf http://eprints.utm.my/id/eprint/35860/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:69980?site_name=Restricted Repository |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|