Quality cost in the construction industry-preliminary findings in Malaysia

• Main Authors: Che Ali, Mukhtar, Md. Zin, Rosli, Abd Hamid, Zuhairi, Ayub, Abdul Rahman
• Format: Article
• Language: English
• Published: Faculty of the Built Environment University of Malaya 2010
• Subjects: TA Engineering (General). Civil engineering (General)
• Online Access: http://eprints.utm.my/id/eprint/25974/2/vol603.pdf; http://eprints.utm.my/id/eprint/25974/

One of the key areas being emphasis in ISO 9001 Quality Management System (QMS) is performance measurement towards continual improvement. Among the primary measuring tools is quality cost approach. Quality cost has been well practice in manufacturing sector but slowly gain its importance in construc...