Factors that influences students' level of satisfaction with regards to higher educational facilities services

• Main Authors: Sapri, Maimunah, Kaka, Ammar, Finch, Edward
• Format: Article
• Language: English
• Published: Faculty of Geoinformation Science and Engineering, University Teknologi Malaysia 2009
• Subjects: G Geography (General)
• Online Access: http://eprints.utm.my/id/eprint/21939/1/MaimunahSapri2009_FactorsthatInfluenceStudent%E2%80%99sLevel.pdf; http://eprints.utm.my/id/eprint/21939/

Educational institutions like any other organizations are realising the significance of customers in their strategic decision-making process,. This paper examines students’ priorities with respect to their satisfaction with facilities services offered at higher educational institutions . The underta...