Application of six sigma philosophy for quality management system in construction
Quality performance and the client satisfactory is never ending topic to discuss. This study investigates the potential of Six Sigma application in construction industry as a quality management tools. The focus on the customer needs becomes the top priority and any improvement is guided by their imp...
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| Format: | Thesis |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/18951/ |
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