Performance measurement in Malaysian container haulage industry : A critical evaluation

Evaluating operational performance is one of the most critical business activities as it helps organisations measure their competitiveness level. Knowing current performance level helps managers strategise what should be done to stay ahead of the competition as well as increase market presence. In t...

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Bibliographic Details
Main Authors: Mohd. Zaid, Zailani, Shah, Muhammad Zaly
Format: Conference or Workshop Item
Language:English
Published: 2007
Subjects:
Online Access:http://eprints.utm.my/id/eprint/1834/1/Zailani_and_Zaly__Transport_.pdf
http://eprints.utm.my/id/eprint/1834/
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