Performance measurement of professional services: a case of Malaysia

• Main Authors: Ali Khan, Mohd. Noor Azli, Baharun, Rohaizat, Abdul Rahim, Kamaruzzaman
• Format: Book Section
• Language: English
• Published: Penerbit UTM Press 2009
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/id/eprint/14765/1/Mohd.NoorAzli2009_PerformanceMeasureofProfessionalServicesaCase.pdf; http://eprints.utm.my/id/eprint/14765/

Performance measures allow companies to allocate economic responsibilities and decision rights, set performance targets, and reward target achievement (Merchant & Van der Stede, 2007). information for performance measurement and control can serve for decision-making,...