Service quality assessment of orange line metro train, Lahore, Pakistan
Service Quality increases the efficiency and effectiveness of a service leading to achieving the satisfaction of its users. A customer satisfaction score is considered one of the effective tools to achieve efficiency in any service. Service Quality and riders' satisfaction with public transport...
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Main Authors: | Amin, S., Mohammad Husny, Zj., Ijaz, Zain, Shahbaz, Ali, Rasool, S. |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2023
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Subjects: | |
Online Access: | http://eprints.utm.my/107707/1/ZjMohammadHusny2023_ServiceQualityAssessmentofOrangeLine.pdf http://eprints.utm.my/107707/ http://dx.doi.org/10.1088/1755-1315/1274/1/012023 |
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