Do I need to use it? Factors influencing the intention to adopt automated parcel lockers as last-mile delivery services

• Main Authors: Mohd. Yusoff, Fara Adura, Mohamad, Fazeeda, Muhamad Tamyez, Puteri Fadzline, Panatik, Siti Aisyah
• Format: Article
• Language: English
• Published: 4S go, s.r.o 2023
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/104873/1/SitiAisyahPanatik2023_DoINeedtoUseitFactorsInfluencing.pdf; http://eprints.utm.my/104873/; http://dx.doi.org/10.22306/al.v10i4.435

Researchers have been intrigued by parcel lockers for last-mile delivery services, prompting them to investigate the matter more. This study examines factors affecting consumers’ intention to use parcel lockers through the Unified Theory of Acceptance and the Use of Technology (UTAUT). This study pr...