Challenges and barriers in public services innovations in Malaysia.

• Main Authors: Saimy @ Saman, Intan Sazrina, Ishak, Aspah Aini, Ahmad Rafee, Salwa, Mohamed Yusof, Nor Ashikin, Razali, Muhammad Rohaizad
• Format: Article
• Language: English
• Published: Indonesian Institute of Sciences 2022
• Subjects: HF Commerce
• Online Access: http://eprints.utm.my/104709/1/NorAshikinMohamedYusofSalwaAhmadRafeeAspahAiniIshak2022_ChallengesandBarriersinPublicServicesInnovations.pdf; http://eprints.utm.my/104709/; http://dx.doi.org/10.14203/STIPM.2022.326

For the last two decades, the government of Malaysia has been moving away from the traditional roles of managing, governing and providing services for the country. The government is actively encouraging the public or civil servants to join the bandwagon and create innovations in the course of their...