The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust

• Main Authors: Batool, Fatima, Mohammad, Jihad, Awang, Siti Rahmah
• Format: Article
• Published: Emerald Publishing Limited 2022
• Subjects: HB Economic Theory; HD Industries. Land use. Labor
• Online Access: http://eprints.utm.my/104123/; http://dx.doi.org/10.1108/SBR-11-2021-0220

Purpose: This study aims to evaluate the impacts of human capital factors in terms of spiritual intelligence (SI), emotional intelligence (EI) and workplace attitude in terms of trust on organizational sustainability (OS) in the hotel industry in Malaysia. In addition, this study intends to examine...