An improvement of customer adoption of using Self-Service Technologies (SST) At TMPoint Johor
This study focuses on the improvement of customer adoption of using self-service technologies (SST) at TMpoint Johor. Self-service technologies (SSTs) have become an important platform for every company today. Not only to reduce costs but also because it has become a competitive advantage for the co...
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| Format: | Thesis |
| Language: | English |
| Published: |
2022
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| Online Access: | http://eprints.utm.my/id/eprint/101729/1/MohdKhairudinRuslanMAHIBS2022.pdf http://eprints.utm.my/id/eprint/101729/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:147525 |
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