Linking lean organisational culture and balanced scorecard: an improved way of measuring lean performance

The evolving business environment triggers the need for continuous improvement through lean management in the organisation. Many argue that measuring lean performance through financial indicators alone is insufficient and no longer valid. Hence, the surge of the balanced scorecard as an improved per...

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Bibliographic Details
Main Authors: Baskaran, Shathees, Ganesan, Kharthigesan, Devagaran, Shima
Format: Article
Published: Inderscience Publishers 2022
Subjects:
Online Access:http://eprints.utm.my/id/eprint/101014/
http://dx.doi.org/10.1504/IJBPM.2022.123814
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