Sentiment analysis using term based method for customers’ reviews in amazon product

• Main Authors: Sinnasamy, Thilageswari, Amir Sjaif, Nilam Nur
• 格式: Article
• 语言: English
• 出版: Science and Information Organization 2022
• 主题: T Technology (General)
• 在线阅读: http://eprints.utm.my/id/eprint/100896/1/ThilageswariSinnasamy2022_SentimentAnalysisusingTermBasedMethod.pdf; http://eprints.utm.my/id/eprint/100896/; http://dx.doi.org/10.14569/IJACSA.2022.0130780

Customers’ review in Amazon platform plays an important role for making online purchase decision making, however the reviews are snowballing in E-commerce day by day. The active sharing of customers’ experience and feedback helps to predict the products and retailers’ quality by using natural langua...