Sentiment analysis using term based method for customers’ reviews in amazon product

Customers’ review in Amazon platform plays an important role for making online purchase decision making, however the reviews are snowballing in E-commerce day by day. The active sharing of customers’ experience and feedback helps to predict the products and retailers’ quality by using natural langua...

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Bibliographic Details
Main Authors: Sinnasamy, Thilageswari, Amir Sjaif, Nilam Nur
Format: Article
Language:English
Published: Science and Information Organization 2022
Subjects:
Online Access:http://eprints.utm.my/id/eprint/100896/1/ThilageswariSinnasamy2022_SentimentAnalysisusingTermBasedMethod.pdf
http://eprints.utm.my/id/eprint/100896/
http://dx.doi.org/10.14569/IJACSA.2022.0130780
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