A modified UTAUT model for hospital information systems geared towards motivating patient loyalty

Healthcare service institutions (HSIs) have sought ways to motivate patient loyalty in response to surging rates of medical tourism. Previous research indicates that Hospital Information System (HIS) is essential for HSIs to gather, measure, and analyze the massive amounts of data required to genera...

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Bibliographic Details
Main Authors: Alismaili, Saleh Nasser Rashid, Shanmugam, Mohana, Kasim, Hairol Adenan, Magalingam, Pritheega
Format: Conference or Workshop Item
Published: 2021
Subjects:
Online Access:http://eprints.utm.my/id/eprint/100130/
http://dx.doi.org/10.1007/978-3-030-70713-2_21
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