The practices Of TQM among MS:ISO 9000 certified company

TQM is still considered problematic in many organizations due to bad strategy implementation and unsystematic process, insufficient understanding about TQM and the driven factors to its success were not in place. Thus, the objective of this study is to identify the most important factor for the impl...

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Bibliographic Details
Main Authors: Ramlan, Rohaizan, Tan, P. Y.
Format: Conference or Workshop Item
Published: 2011
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