Enhancing cosmetology students’ communication skills in Malaysian upper secondary vocational education program

The quality of beauty treatment services will be evaluated by the clients subjectively whether they are satisfied or otherwise with the services provided. However, the reports and complaints related to customer dissatisfaction when receiving beauty treatment services at beauty centers are inc...

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Bibliographic Details
Main Authors: Tee, Tze Kiong, Ahmad Puad, Farah Najwa, Kamis, Arasinah, Yee, Mei Heong, Abd Hamid, Ruhiana Idayu, Shafie, Sharifah, Abu Bedor, Sarimah
Format: Article
Language:English
Published: 2022
Subjects:
Online Access:http://eprints.uthm.edu.my/7181/1/J13248_562f0145b3f8d07661b4a0207cb83a02.pdf
http://eprints.uthm.edu.my/7181/
https://doi.org/10.11591/ijere.v11i1.22285
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