Consumer satisfaction on the adoption of e-payment among millennials in Malaysia during Covid 19 pandemic
The Pandemic Covid-19 had hugely impacted businesses and economy in every sector of the world through the implementation of Lockdowns and Movement Control Order (MCO). This situation has unavoidably caused a worldwide monetary decline (Cheng, 2020 & UNDP, 2020). , The MCO situation has lim...
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| Main Authors: | , , |
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| Format: | Book Section |
| Language: | English |
| Published: |
Penerbit UTHM
2022
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/7179/1/9.pdf http://eprints.uthm.edu.my/7179/ |
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| Summary: | The Pandemic Covid-19 had hugely impacted businesses and economy in every sector
of the world through the implementation of Lockdowns and Movement Control Order (MCO).
This situation has unavoidably caused a worldwide monetary decline (Cheng, 2020 & UNDP,
2020). , The MCO situation has limited the normal face to face retailing activity and affected
consumer goods and the retail industry. Stores of essential items along with meals, groceries,
and healthcare experienced extended call for opportunities for serving purchasers at home, at
the same time as facing demanding situations of stock, supply chain control, shipping, and
maintaining their facility a secure environment (Roggeveen & Sethuraman, 2020). |
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