Emotional intelligence impact on organizational normative commitment in public sector

• Main Authors: Johar, Siti Sarawati, Ibrahim, Nesreen Awada, Isa, Khairunesa
• Format: Article
• Language: English
• Published: Science & Engineering Research Support Society 2020
• Subjects: T Technology (General); HD5650-5660 Employee participation in management. Employee ownership. Industrial democracy. Works councils
• Online Access: http://eprints.uthm.edu.my/6381/1/AJ%202020%20%28310%29.pdf; http://eprints.uthm.edu.my/6381/

Employees’ commitment cannot be denied contributing to organizational effectiveness. However, commitment can be affected if no emphasis is placed on psychological factors such as emotional intelligence. This study aims to investigate how emotional intelligence factor can influence the commitment by...