A systematic review of patient satisfaction on health information exchange in Malaysian Public Healthcare Organizations

• Main Authors: Ismail, Nurul Izzatty, Abdullah, Nor Hazana
• Format: Article
• Language: English
• Published: IOP Publishing 2018
• Subjects: T Technology (General); T58.6-58.62 Management information systems
• Online Access: http://eprints.uthm.edu.my/5384/1/AJ%202018%20%28511%29.pdf; http://eprints.uthm.edu.my/5384/; http://dx.doi.org/10.1088/1742-6596/1049/1/012024

Patient satisfaction is imperative in every healthcare organization. Service quality is the utmost important aspect that yields patient satisfaction in hospitals. Since Information Technology (IT) is widely used in hospitals, its applications can give rise to different issues related to patient sati...