Community participation as mediating variable for enhancement of citizen satisfaction in Malaysian municipal councils. Batu Pahat municipal council in perspective
This study highlighted the important of community participation as mediating variable in municipal council service delivery and enhancing citizen satisfaction, it was also investigated the level of satisfaction of citizen in the study area. The important and effects of quality municipal service, mun...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JARDCS
2018
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/5037/1/AJ%202018%20%28483%29.pdf http://eprints.uthm.edu.my/5037/ |
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