Conversion of SLA document into fuzzy rule base approach and applied in MAPE-K.

• Main Authors: Ramli, Ahmad Kamal, Abd Wahab, Mohd Helmy, Syed Idrus, Syed Zulkarnain
• Format: Article
• Language: English
• Published: IOP Publishing 2020
• Subjects: T Technology (General); TK5101-6720 Telecommunication. Including telegraphy, telephone, radio, radar, television
• Online Access: http://eprints.uthm.edu.my/4742/1/AJ%202020%20%2820%29.pdf; http://eprints.uthm.edu.my/4742/; https://dx.doi.org/ 10.1088/1742-6596/1529/2/022104

A Service Level Agreement (SLA) is the legal catalyst to monitor any contract violation between end users and ISPs and is embedded within a Quality of Service (QoS) framework. It strengthens and advances the quality of control over the user‟s application and network resources and can be further stre...