The effect of wadiah product quality attributes on customer satisfaction: the case of Jaiz Bank Nigeria Plc

• Main Authors: Baba, Bashir, Mohamed Zabri, Shafie, Kaseri, Ahmad
• Format: Article
• Language: English
• Published: Galore Knowledge Publication Pvt. Ltd 2018
• Subjects: HG1811-2351 Special classes of banks and financial institutions
• Online Access: http://eprints.uthm.edu.my/4315/1/AJ%202018%20%28423%29.pdf; http://eprints.uthm.edu.my/4315/

Islamic banks offer services based on the dictates of Shari’ah law, which advocates for the system of banking void of oppression of any of the contracting parties through the abolition of interest (Ribaa). This study aims at investigating the level of customer satisfaction on one of the Islamic bank...