Business excellence model: an overarching framework for managing and aligning multiple organisational improvement initiatives
Business Excellence Models (BEMs) are used by organisations to assess and improve their work practices and performance. The authors’ research identified that there are currently 94 national Quality/Business Excellence (BE) Awards used in 83 countries. While the use of BEMs is widespread, it was iden...
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Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis
2011
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Subjects: | |
Online Access: | http://eprints.uthm.edu.my/3548/1/AJ%202017%20%2880%29%20Business%20excellence%20model%20an%20overarching.pdf http://eprints.uthm.edu.my/3548/ http://dx.doi.org/10.1080/14783363.2011.624774 |
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