The Importance of Total Quality Management and Leadership Communication to Enhance Islamic Quality at Malaysian Civil Service

• Main Authors: Adnan, Hassan, Raja Rahman, Raja Roslan, Husain, Kalthom, Zainuddin, Mohamad Zahir
• Format: Article
• Language: English; English
• Published: Scottish Journal of Arts, Social Sciences and Scientific Studies (SJASS). 2012
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utem.edu.my/id/eprint/7138/1/Scottish_Journal_2012_SJASS_Vol.4_No.2.pdf; http://eprints.utem.edu.my/id/eprint/7138/2/Scottish_Journal_2012_SJASS_Vol.4_No.2.pdf; http://eprints.utem.edu.my/id/eprint/7138/

In the leadership communication styles, most of the middle management positions such as managers, assistant managers and those at executives’ level are practicing good leadership communication via enhancing the Islamic quality at Malaysian Public Service. A two-way communication does exist among the...