A CASE STUDY OF KAIZEN IMPLEMENTATION IN SMI
Kaizen is a concept that focuses on improving a work area or an organization in incremental steps. Many organizations have begun to incorporate the philosophy of kaizen through the use of kaizen methodology. The first well-known and most frequently cited proponent of kaizen was Imai, who wrote KA...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://eprints.utem.edu.my/id/eprint/6888/1/38_NCMER2_023.pdf http://eprints.utem.edu.my/id/eprint/6888/ |
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| Summary: | Kaizen is a concept that focuses on improving a work area or an organization in
incremental steps. Many organizations have begun to incorporate the philosophy of
kaizen through the use of kaizen methodology. The first well-known and most
frequently cited proponent of kaizen was Imai, who wrote KAIZEN – The Key to
Japan’s Competitive Success (1986). He outlined the concept, its core values and
principles, its relation to other concepts and the practices used in the improvement
process. This paper illustrates about kaizen case study in Small Medium Industries
(SMI) Company that is ABC Company, which produce machines spare part and food
processing machines. This case study is focused on reducing lead time of sales order
processing. Kaizen steps are used as guidelines and PDCA Cycle is choosing as
problem solving approach to conduct the case study. The properly tools and techniques
such as 5why, Work Instruction Sheet, Pareto diagram, Process Mapping, PDCA Cycle
and brainstorming were used. The kaizen implementation has reduced the percentage of
time losses which is 48.44%. More than that, sales order processing lead time was
reduced about 6.98% and production lead time reduced about 14.93%. These results
have proved the effectiveness of kaizen methodology. |
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