Determinants Of Patient Loyalty: A Preliminary Study On Muslim Friendly Hospital In Malaysia
The purpose of the research is to determine the patient loyalty in the Muslim friendly hospitals using the SERVQUAL model in Malaysia. Hospitals around the world seem to slowly concentrate on their service quality policies. With a growing competition service q...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Mattingley Publishing Co., Inc.
2020
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| Online Access: | http://eprints.utem.edu.my/id/eprint/25198/2/1.PDF http://eprints.utem.edu.my/id/eprint/25198/ http://testmagzine.biz/index.php/testmagzine/article/view/2852/2500 |
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