Integrating The Features Of Knowledge Management (KM) And Business Intelligence (BI) For Developing Organizational Performance Framework-A Diagnostics Dashboard

• Main Authors: Jayakrishnan, Mailasan, Mohamad, Abdul Karim, Mohd Yusof, Mokhtar
• Format: Article
• Language: English
• Published: American Scientific Publishers 2018
• Subjects: H Social Sciences (General); HD28 Management. Industrial Management
• Online Access: http://eprints.utem.edu.my/id/eprint/23038/2/ICCNA2017%20%28Paper%202%29.pdf; http://eprints.utem.edu.my/id/eprint/23038/; https://www.ingentaconnect.com/contentone/asp/asl/2018/00000024/00000003/art00057

This paper will explain specific features of Knowledge Management (KM) and Business Intelligence (BI) in viewing the big picture of their decision-making processes when implementing organizational performance diagnostics framework. In today’s digital era, KM and BI are two important model and techni...