The Challenges Of Lean Implementation: A Multiple Case Study In Malaysian Aerospace Companies

The purpose of this study was to determine the challenges in implementing lean process in Malaysian aerospace companies. Literature indicated that some companies failed to achieve full lean benefit. This study adopted qualitative multiple case study as the methodology. Three main steps in the case s...

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Bibliographic Details
Main Author: Ahmad, Suraya
Format: Article
Language:English
Published: Asian Academic Society For Vocational Education And Training (AASVET) 2017
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Online Access:http://eprints.utem.edu.my/id/eprint/22774/2/010%2013%202017_Suraya%20Ahmad_Lean%20Process_formatted%20081018.pdf
http://eprints.utem.edu.my/id/eprint/22774/
http://www.javet.net/wp-content/uploads/2019/11/010-13-2017_Suraya-Ahmad_Lean-Process.pdf
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Summary:The purpose of this study was to determine the challenges in implementing lean process in Malaysian aerospace companies. Literature indicated that some companies failed to achieve full lean benefit. This study adopted qualitative multiple case study as the methodology. Three main steps in the case study protocol were followed. The data was collected through semi-structured interviews of sixteen respondents from four different companies in the aerospace industry. Thematic analysis was conducted for every case together with the cross-case analysis. The results of this study verified that the companies faced resistance from the employees. However, lack of commitment from the top management to implement lean and the influence of local culture on the companies have excerbated the challenges of lean implementation. The output of the study could serve as a guide for the companies to strengthen their effort of enhancing the employees commitment to implement lean process.